Delivery & Returns
Enjoy FREE SHIPPING on orders $40 or more! 🎊
At KraveBeauty, we offer free standard shipping on all orders over $40, excluding tax, and after promotional discounts are applied.
- Standard shipping (4-9 business days) - $5
- Expedited Shipping (2-3 business days) - $10
- Next Day Shipping (1-2 business days) - $20
- Delivering to PO box, APO, FPO, Puerto Rico, Alaska, Hawaii and/or other U.S. territory addresses are only available with standard shipping and may take longer than noted above.
- Shipping and delivery dates may be affected during holidays, peak season and if our warehouse is experiencing a high volume of orders.
We fulfill all orders the next business day, so as soon as you get your confirmation email we'll pack your items to get them ready to send out! Then we'll email you once again with the shipping confirmation with the parcel's tracking code.
As of now, we only ship to the US and South Korea. We're trying our best to make international shipping possible. Stay tuned for updates on our Instagram @kravebeauty.
🇰🇷 For all of our friends in Korea! Kindly visit: http://kravebeauty.co.kr/
Canceling your order
We try to process your order as fast as we can. That means there’s little time to make adjustments or cancel the order. If you wish to cancel your order, please email us at email@example.com as soon as possible with the order number and the subject line as "Cancellation”.
Returns & Refunds
Krave Beauty will accept returns on unused and unopened products within 7 days from delivery date. We’re sorry to announce that any opened and used items cannot be returned. Shipping costs on either end are not refunded. For refund orders that exceeded $40 and received free shipping, the amount you will be refunded is the total minus the cost of the initial shipping.
For damaged or defected items, please save your package and contact us at firstname.lastname@example.org immediately. Shipping costs will be covered or reimbursed.
For missing packages, please have a look around your property to see if it was tucked away out of sight. If the package is still not found, please contact us at email@example.com and we’ll contact the courier to track the package and sort this out for you!
We want you to have a pleasant shopping experience with us! If you have any further questions regarding a product, order or return, please email us at firstname.lastname@example.org